Action Against Hunger aid workers in Gambella, Ethiopia
Toby Madden
Action Against Hunger, Ethiopia

Frequently Asked Questions

I have a question about donating to Action Against Hunger or about my previous donations.

MONTHLY DONORS: If you have an existing Monthly Donation with Action Against Hunger, you are a member of our THRIVE community! Find our resources page here.

GIVING APP: You can manage many aspects of your giving through our Giving App. Use the Giving App to manage donations, view your giving history, update payment information or frequency, and more:

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MONETARY DONATIONS: Action Against Hunger accepts donations through a variety of methods and tools. If you have questions about what kinds of donations we accept or how to make your donation, visit our Ways to Give page.

RECEIPTS AND MORE: If you need a donation receipt or have another question about making a donation, please contact our Donor Services team. You may also manage your own receipts through our Giving App.

FOOD AND PHYSICAL GOODS: We are not able to accept donations of food or other goods. The cost of storing, shipping, and distributing goods internationally is extremely high, requires a lot of time and complicated logistics. We strive to source all of our program supplies as locally as possible to reduce costs and to reserve more time and money for saving lives.

COMPANIES AND FOUNDATIONS: We accept donations from companies and organizations that want to have an impact on the fight against hunger. Check out Ways to Give.

For official partnerships, as much as we would like to work with all the compassionate companies that reach out to us, we have limited resources to fulfill all partnership needs. We can only partner contractually with organizations that can make a minimum donation of $50,000 or more per year. Contact our Partnerships Team for more details.

HOST A FUNDRAISER: Interested in fundraising for Action Against Hunger? We have a dedicated page of resources for those who want to Fundraise Against Hunger. Join us!

RESTRICTED DONATIONS: Some donors may want to donate in response to a specific emergency or to support a specific country program. Unfortunately, we cannot restrict donations below $25,000, as the operational cost of doing so is not financially efficient. We strive to use your donations wisely in order to help as many of those in need as possible.

Demonstrating strong financial accounting and responsibility is just one reason why we have received a coveted 4-star rating on Charity Navigator for nearly two decades. We encourage you to make your donation unrestricted, which will give us the flexibility to support our emergency responses, while also providing support to our core nutrition, water, sanitation, hygiene, and livelihoods programs.

How do I apply for a grant, funding, or assistance from Action Against Hunger?

Action Against Hunger is not a grant-providing organization. We are a registered 501(c)(3) organization that raises funds to operate our own projects, programs, and operations. We do not accept proposals for funding from organizations, projects, or individuals.

We are not able to field inquiries regarding providing assistance to specific entities or individuals/families at this time.

I want more information on working for Action Against Hunger, or have questions about a specific job posting.

Thank you for your interest in joining our team! We do not accept applications, resumes or CVs via mail, email, or phone calls. For openings with Action Against Hunger USA, see our Careers Page for current vacancies. Also, check for opportunities with our partner offices in France, Canada, Spain, the United Kingdom, Italy, and Germany.

If you are interested in working in the field and do not see an opportunity fitting your needs on one of our websites, please check local job postings in your preferred country, as many of our country program offices hire locally.

For other information about jobs at Action Against Hunger USA, check out our Career FAQs.

Be aware that scammers often impersonate legitimate organizations in order to get your personal information. Here are some examples of common job scams to help you recognize them and tools to use if you think you’ve encountered a scam.

I want to volunteer with Action Against Hunger.

We do not have in-person volunteer opportunities with Action Against Hunger USA, but there are many ways you can take action to help. If you’d like to host a fundraiser, visit Fundraise Against Hunger.

I’m a student and I want to make a difference!

There are many ways for students of all ages to get involved with Action Against Hunger.

Learn more at Students Against Hunger >>

If you are doing research for a paper or school project, please search the resources on our website. Unfortunately, we are not able to field inquiries regarding student research at this time.

I would like to request a refund on a donation.

We rely on our supporters to help save lives and tackle hunger around the world. Generally, a donation to Action Against Hunger is, like all charitable donations, not refundable. Decisions on refunds will be made on a case-by-case basis upon a justified request from the donor, and are considered based on the below specific circumstances:

  • We will refund your donation if an error was made by Action Against Hunger.
  • We will refund your donation if the donation was made unknowingly, for example, if a donation was made with a stolen or lost card.
  • We will refund your donation if you have accidentally entered the wrong amount.
  • We will refund your donation if you have accidentally created a monthly donation whereas your intention was to make a one-off donation.
  • We may refund in other similar exceptional circumstances.

To request a refund of your donation made to Action Against Hunger, please fill out our contact form and request a refund within 30 days after the date of making the donation, including if you wish to request a refund for a monthly donation. As your donation is used immediately to address acute hunger and malnutrition in the countries where we work, Action Against Hunger will not be able to refund any donations beyond 30 days.

We can only issue a refund to the same card or account from which the donation was made. This includes all credit and debit card payments, PayPal, direct debit, and all other payment methods currently available at our website.

If you wish to request a refund, please fill out our contact form and provide:

  • Your first and last name
  • The email address provided when making the donation
  • Your country of residence
  • Your phone number
  • Donation date
  • Donation amount
  • Payment method
  • All relevant circumstances justifying your request

Once we recieve this request and all information above, we will review your request and endeavor to respond to you within two business days. If your request is accepted, we will process the refund as soon as possible. Please note that it may take 10-14 business days until a refund reaches your account.

Still need help? Contact us and we will get right back to you.